It Onsite Support Level 2
AXEPTA SA
Genève, GE
Bewerben
STELLENBESCHREIBUNG
ANSTELLUNGSART
Vollzeit, Festanstellung
FÄHIGKEITEN
Customer Service Management, Customer Support/Service, Dell Computers, Desktop Administration, Desktop Hardware, Desktop PC, English Language, French Language, Hardware Installation, Hewlett-Packard Product Family, Information Technology & Information Systems, Laptop PC, Licensing Compliance, Local Area Network (LAN), Maintain Compliance, Network Connectivity, On Site Support, Order Management, PC Hardware, Printers, Thin Clients, Vendor/Supplier Relations, Videoconferencing
ORT
Genève, GE
VERÖFFENTLICHT
Vor 5 Tagen
Experience required
At least 3-years' experience in a similar role
Main responsabilities
- Manage User Service Requests and Incidents assigned to the team
- Manage Work Orders assigned to the team
- Provide support to VIP's and Trading Room
- Provide support for Video Conference in the meeting rooms
- Configure, install and support PC hardware (desktop, Thin Client, laptop, mobile)
- Hardware management: terminate, dispose of and relocate assets in line with internal policies
- Manage user equipment moves (IT Equipment and LAN connectivity) and update PC hardware inventory tool
- Support of Canon & HP printers; monitoring and coordination of external support intervention
- Manage repair’s activities in relation with external suppliers (Swisscom, Dell, Canon, HP)
- Track software’s assets and ensure full compliance licensing
Languages
- French – Fluent
- English - Fluent
Über das Unternehmen
A
AXEPTA SA
BRANCHE
Diverse