Job Title: Service Line Specialist – Quality Engineering & Assurance (H/F) 

Job Location: Zürich, Switzerland

Salary & Benefits: Competitive

What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating a lot of opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world. 

At Cognizant, together with your colleagues from all around the world, you will collaborate on creating solutions for the world's leading companies and help them become more flexible, more innovative and successful. And this is your chance to be part of the success story: we are looking for a Service Line Specialist – QE&A to join our Zurich Team.
Service Line Specialists provide deep expertise in a Service Line Practice Area to support the Client Leadership Team to close new and expansion opportunities on accounts. They are actively involved in growing the service line’s footprint and assisting the Client Partner to engage clients with service line opportunities. In this role, the Service Line Specialist will balance client/project responsibilities with business development and sales responsibilities including identifying, qualifying and closing new business opportunities that align with their specialism. The position also requires working with and leveraging a top-notch client leadership team. The individual will be responsible for overseeing high quality delivery while developing strategies and tactics for further penetrating the account in addition to cross selling Cognizant’s emerging services. The Service Line Specialist will support the Client Partner in achieving “trusted advisor” status and have a mix of strategic and tactical management experience.

Leading Industry Analysts (including Gartner and Everest Group) recognize Cognizant’s Quality Engineering and Assurance (QE&A) practice to be the market leader in assuring Quality outcomes to customers.

We are seeking several Service Line Specialist (SLS) to join our Quality Engineering & Assurance (QE&A) team. The SLS role is growth focused and strategic, offers the candidate a unique opportunity to drive business growth while working alongside senior client leaders and Cognizant leaders.
Service Line Specialist – QE&A Key Responsibilities:

• To identify, qualify and close new business opportunities in QE&A space. Demonstrate Cognizant’s QE&A capabilities to best address the current and transformative needs of clients.
  To nurture client relationship and establish a consultative / “trusted advisor” status with prospects and clients as they transform their landscape from traditional QA to digital QA
• To deliver profitably the net new business for Cognizant from existing and new client Logos.
• To design and drive account penetration plans and maximize Cognizant wallet share in the target accounts and prospect logos.
• To contribute to the overall QE&A competency development, developing GTM collaterals (Go to Market) and other business development initiatives.
• To be the responsible and accountable leader in client interactions, representing Cognizant QE&A, including business review meetings, key opportunities meetings, escalation meetings, client planning & budgeting meetings etc.
• To drive the business development efforts for new opportunities. This includes
• Leading the solution design, value articulation and pricing for all opportunities presented in the form of RFPs / RFIs / pro-active proposals
• Leading client interactions during deal qualification, proposals, presentations, deal negotiation and contract Management
• Working closely with delivery teams and Centers of Excellence teams to bring together the “best of Cognizant” solution, pricing & value proposition for customers
• Service Line Specialist – QE&A Qualifications:
• Quality Engineering and assurance skill family
• Excellent knowledge and proven experience in continuous integration, devops and agile testing
• Knowledge of the industry standard tools for testing
• Excellent knowledge of the application development lifecycle
• Diploma in computer science
• Ability to program and test code (high level)
• Proven sales experience (2 years)
• Good existing industry networks
• Excellent presentation skills
• Excellent interpersonal skills
• Excellent German speaking skills
• Proven Track record of winning and growing Quality Engineering & Assurance business in new logos and existing accounts.
• Proven track record of successfully qualifying, pursuing and winning large and strategic QE&A deals and integrated deals.
• Expertise in the subject matter areas related to QE&A space as listed below:

• Deep understanding and hands on experience of agile methodologies including devopspipelines and POD functioning, system architecture, databases, web services
• Expertise in test management, defect management, metrics management, estimation, test design, test execution
• Awareness of the industry tools and products used in CI/CD, automation, performance, security, test Management, defect Management, configuration management

• Proven expertise and experience in engaging senior level executives and enabling fundamentals of business change through business consulting & technology solutions
• Excellent communication, presentation and facilitation skills – business fluency in English
• Experience in working with vendor management / procurement organizations
• Proven track record in working collaboratively in a virtual and highly-matrixed environment particularly with highly diverse and onshore/offshore teams
• Bachelor's degree or equivalent combination of education, training, and experience

What you can expect:

• Organization driven by technology – we have a tremendous technology backbone
• Open, ‘can do’ team spirit
• Environment where you can make your own ideas reality
• Drive your own career
• Market conform benefits

Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, inspires thought leadership, and helps us build better solutions for our clients. We looking for someone who drives in this setting and is inspired to craft meaningful solutions through true collaboration.

If you’re interested in this Service Line Specialist – QE&A role, don’t hesitate and APPLY NOW! 

About Cognizant 

Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 194 on the Fortune 500 and is consistently listed among the most admired companies in the world. 

MONTEUR*IN

Stundenlohn, ca. 60%

ab März 2021

ZURIGA

•          Wir entwickeln und produzieren hochwertige Kaffeemaschinen in der Stadt Zürich. Die Nachfrage nach unseren Produkten steigt kontinuierlich. Jetzt suchen wir Verstärkung im Montage-Team.

DEINE AUFGABEN

•          Anspruchsvolle Montage von hochwertigen Kaffeemaschinen

•          Reinigung von Bauteilen, Vormontage von Baugruppen

•          Qualitätssicherung von Bauteilen & Endprodukten

•          Einhalten von klar definierten Arbeitsanweisungen, Produktionszeiten und Produktionszielen.

WAS DU BRINGST

•          Handwerkliches Geschick

•          Interesse für technische und ästhetische Produkte

•          Idealerweise 2 Jahre Erfahrung in Service- oder Montagearbeiten

•          Präzische & rasche Arbeitsweise bei repetitiven Arbeiten

•          Deutsch Niveau B2

WAS WIR BIETEN

•          Mitarbeit in einem jungen, motivierten Team

•          Arbeitsort in der Stadt Zürich, Arbeit mit hochwertigen Produkten

•          Flexible Arbeitszeiten, 5 Wochen Ferien, Taggeldversicherung

•          Gratis Kaffee bis die Finger zittern

INTERESSIERT?

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Für unsere Kunden sind wir laufend auf der Suche nach kommunikativen und engagierten

Kundenberater (m/w/d)

In dieser spannenden Position bist Du für folgende Tätigkeiten zuständig:

• Bearbeitung von Kundenanfragen per Telefon und E-Mail
• Kompetente Beratung und Betreuung der Bestandskunden
• Auftragserfassung, Offertenwesen sowie Pflege der Kundendatenbank
• Bearbeiten von Reklamationen und weitere diverse administrative Aufgaben

• Du hast eine abgeschlossene kaufmännische Grundausbildung und verfügst über mindestens 2 Jahre Berufserfahrung in einer ähnlicher Funktion
• Erfahrung im Sales oder technischen Umfeld von grossem Vorteil
• Deutsch ist Deine Muttersprache dazu sprichst du fliessend Französisch oder Italienisch und hast gute Englischkenntnisse

Du liebst den Kundenkontakt, bist verhandlungssicher sowie wortgewandt - dann suche ich genau Dich! Ich freue mich auf Deine Bewerbung!